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Member Polices

 

Billing

All membership fees will be collected on the 1st or the 15th of the month based on your preference.

Auto Pay

All members are required to have a bank account on file and enroll in auto-pay. Due to our small staff, we are unable to bill an invoice to each patient. After your initial 6 months, there are no long-term contracts in place. You can cancel at any time and you will continue to have services, if you choose, through the end of your current billing cycle. If you pay on June 1st and notify us of cancellation on June 22nd, you will have services through the end of June and will not be charged after that. Please note, there are re-enrollment fees should you choose to cancel or allow your membership to lapse of $150.00.

Six Month Minimum

Upon joining, all members agree to a 6-month minimum commitment. Please note that these policies are in place to maintain the extremely high quality DPC services and standards we promise to all of our patients. DPC is about long-lasting, personal relationships with your provider, who knows YOU inside and out. We cannot provide exceptional and personalized medical care if our practice is treated as a revolving door. We want to help our patients as much as possible, so if ever any financial or other hardships arise, please speak with your provider and they will be happy to help in any way they can.

Late Payments

There will be a $10 fee for any insufficient funds, We allow you a 14-day grace period for late payments before your membership will fully lapse. After the 14-day grace period, your account will be suspended.  You will still be responsible for the initial 6 months of membership payments from the last payment we receive.

Re-Instatement Fee

There will be a reinstatement fee of $150 for patients who wish to become a member again after cancelling their original membership after the first 6 months.

Cancellations

We require 24 hours notice if you need to cancel or re-schedule your appointments. If there are more than 2 occurrences of not communicating with us than there will be $70 charge on your account.

Additional Services

All services not included in your membership (labs, pharmaceuticals etc.) will be billed to your bank account on file at the time of service. If you would prefer to pay for these services in cash, you can do so as well.

Legal Disclaimer

By choosing to sign up for Live Life Family Practice, LLC membership you obligate yourself by law to all the requirements stated on this website.